TJ Maxx Jobs & Careers – Application, How to Apply, Requirements & Interview Tips
Last Updated: September 20th, 2019 by
If you’re a fan of amazing value, particularly when delivered in an ethical and responsible way, you may be a good fit for some of the current TJ Maxx careers.
With more than 3,800 stores across 9 countries, the TJX brands are well-known internationally for bringing customers their favorite brands at unbeatable prices. If you’ve ever shopped in TJ Maxx, you’ll know that there’s plenty of hidden gems to be discovered too. For over 40 years, TJX have been in the retail business, operating in an ethical, collaborative manner than may not be so evident elsewhere.
TJ Maxx are currently recruiting across all levels, with vacancies including merchandising, sales associates, managerial careers, and a variety of other openings.
If you’re keen to work with TJ Maxx, you may be interested in these current vacancies, which include Merchandise Associate, Backroom Coordinator, Customer Experience Coordinator, Retail Sales Associate and Administrative Coordinator.
TJ Maxx Jobs & Careers
The TJ Maxx Recruitment Process starts with an online search, or a quick look in your local store to see what jobs are currently on offer there.
To find current vacancies and apply for those which grab your interest, visit the TJ Maxx careers website, click on the relevant category and see what career opportunities await. You should then print a job application form for each role you’re interested in, complete it, and return to your nearest store.
If you’re interested in working with a well-known, Fortune 100 company, the leading off-price retailer of both home and clothing fashions in the US, one of the current vacancies could seem made for you.
TJ Maxx are currently recruiting for Merchandise Coordinator, Backroom Coordinator, Merchandise Associate, Administrative Coordinator, and Stocking and Markdown Associates.
The Merchandise Coordinator establishes and executes merchandising plans within a specific TJ Maxx store.
Regular duties include maintaining the flow of new stock from backroom to sales floor, training Sales Associates on proper procedures, ensuring consistently high-quality ticketing, pricing, stock quality and more.
To apply for this role, you should have merchandise presentation experience, be flexible with your working hours, and able to work in a quick and efficient manner.
Receiving trucks and organizing backroom stock are amongst the key skills of the Backroom Coordinator.
Responsibilities include processing incoming deliveries, maintaining an organized backroom, rotating stock and enabling an excellent customer experience. You will also train store associates on proper processing procedure.
A strong candidate for this position will have flexible working availability, a professional attitude and great multitasking skills. You should also be able to spend entire shifts on your feet, lifting and moving potentially heavy loads.
Merchandise Associates can have a varied role, assigned to work in a number of departments across the store.
Working on merchandise presentation, processing, markdowns, cashiering, customer service, or dressing rooms, you will be polite and welcoming to all customers. Housekeeping and other duties to be performed as requested.
To be an excellent Merchandise Associate, you must be flexible, hardworking and able to lift and move loads of up to 50lb.
Taking responsibility for all manner of administrative and office-related tasks, an Administrative Coordinator is essential to the effective operation of a store.
Some of the regular tasks you’ll be taking charge of include managing administrative and clerical activities, such as balancing daily receipts, overseeing human resources systems, and ensuring office equipment is kept in good order.
Essential characteristics of an Administrative Coordinator include strong organizational skills, attention to detail, and excellent written and verbal communication skills.
Stocking and Markdown Associate
Stocking and Markdown Associates are currently required to work early-morning shifts.
Replenishing stock levels across the store, processing any markdowns, and interacting with customers will be amongst key roles, with other duties assigned as and when required.
To be a strong candidate for the Stocking and Markdown Associate position, you must be able to lift and move up to 50lb, and be a flexible, enthusiastic, energetic and reliable individual.
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TJ Maxx Manager Jobs
As well as the store associate-level roles detailed above, TJ Maxx are also recruiting for a range of manager jobs, including Assistant Store Manager, Store Manager, and District Manager.
Assistant Store Managers are currently needed across the TJ Maxx network, offering a potentially rewarding career to the right applicants. Assistant Store Managers work with Store Managers in merchandising, operations, customer services and human resources, with the aim of increasing sales and optimizing store performance. Essential experience includes two year’s retail leadership, excellent communication skills, and proven ability to manage and motivate a team.
Store Managers take overall responsibility for the operation of their assigned store, managing store expertise to optimize performance, implementing loss prevention policies, and recruiting excellent associates and assistant managers. The successful candidate will have three to five years’ experience in a comparable role, and proven experience of managing and motivating employees.
All current manager vacancies can be found on TJ Maxx’s careers site.
How Much Does TJ Maxx Pay (Hourly & Salary)?
TJ Maxx offer a good rate of pay, as well as certain benefits depending on the position you apply for.
Hourly rates at TJ Maxx start at around $8.87 for a sales associate, increasing to approximately $99,524 for a district manager. For comparison, a sales associate at Macy’s earns around $9.40 an hour, while a Nordstrom sales associate is paid around $11.73.
Some of the most popular jobs at TJ Maxx are paid at the following average rates:
- Sales Associate: $7 – $11/hour
- Customer Experience Coordinator: $9 – $14/hour
- Merchandise Associate: $7 – $12/hour
- Store Manager: $37,000 – $100,000
- Key Carrier: $10 – $14/hour
- Operations Manager: $41,000 – $70,000
- Loss Prevention: $29,000 – $35,000
How Old Do You Have to Be to Work at TJ Maxx?
To work at TJ Maxx, you must be at least 16.
16-year-olds can apply for the following jobs at TJ Maxx:
- Sales Associate
- Merchandise Associate
Does TJ Maxx Drug Test?
TJ Maxx do not normally drug test.
Possible TJ Maxx Interview Questions & Tips
Have you scored an interview at TJ Maxx? Congratulations! To help increase your chances of success, make sure you prepare for some of the most common interview questions, and dress appropriately for your interview.
What availability do you have?
If you’re applying for a TJ Maxx retail job, make sure you answer this according to store opening times. Particularly for part-time roles, weekend working is likely to be a requirement.
Whatever TJ Maxx job you want, make sure to say you can be flexible as required, but don’t lie if you really can’t work on a certain day or time. It won’t go down well if you need to cancel shifts when you actually start the job
How would you deal with an angry customer?
The key here is remaining calm and professional, and not becoming annoyed at the customer’s behavior or tone.
A good answer will normally include mentions of listening to what the customer has to say, making sure not to interrupt. You should also mention that you would empathize with the customer, while taking care not to talk TJ Maxx down.
Escalating to a supervisor or manager can be acceptable, but stress that you would only do this where necessary.
What is excellent customer service?
What makes you feel valued and special when you’ve visited a store? Try to include this in your answer.
It comes down to personal opinion, of course, but, in general, excellent customer service involves being friendly and welcoming, happy to assist with any enquiries or stock requests, and taking the time to make every customer feel valued.
Some examples of when you’ve either experienced or delivered outstanding customer service could also be useful here.
How to dress for your TJ Maxx interview
Whatever level you’re applying for, TJ Maxx generally appreciate formal business attire at interviews. Those applying for senior or managerial positions should wear full business dress. All applicants are expected to be clean and neat.