Family Dollar Jobs & Careers – Application, How to Apply, Requirements & Interview Tips
Last Updated: July 17th, 2020 by
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Family Dollar careers let you work for one of America’s fastest growing retailers, that serves customers in rural areas, small towns and urban neighborhoods. With a focus on low prices, Family Dollar strives to offer merchandise for the whole family.
Family Dollar features a wide variety of products, most priced at $10 or less (and many at or below $1). Whether in a shopping center or as a free-standing facility, each 7,000 square foot store is in a convenient location for customers to make it easier for them to purchase what they need without spending a lot of money.
Family Dollar employees are friendly, helpful members of the local community, and the stores are clean and well organized. Team members are focused on customer service, and Family Dollar offers a variety of benefits that help make it a great place to work.
If you’re interested in a retail or distribution center job, this employment guide will show you how to get started at Family Dollar. You’ll learn about available opportunities and how to apply for a Family Dollar career.
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Family Dollar Jobs & Careers
To find a job at Family Dollar, visit one of their store locations to fill out an application or go to their careers website. A full listing of opportunities and applications is available at their website’s careers page.
Family Dollar opportunities include a wide range of positions, such as:
Customer Service Representative
Customer Service Representatives at Family Dollar greet customers, help them select merchandise and complete sales by acting as cashier. You’ll also assist with store operations – unloading merchandise and stocking shelves, while helping to maintain store cleanliness and appearance.
As cashier, you need to be able to accurately handle customer funds and process transactions. You need to work with management on loss prevention by staying aware of customer activity.
This is an entry-level job. Completion of high school or GED is preferred. You need to physically be able to perform the job (including lifting up to 40 lbs. and be able to work a flexible schedule.
Assistant Store Manager
Assistant Store Managers are responsibly for helping the Store Manager with daily operations. You’ll also maintain inventory and store appearance, while providing excellent customer service.
You’ll help supervise and train Team Members, and encourage them to excel. Assistant Store Managers also help unload deliveries and stock shelves and displays, order merchandise and help with loss prevention efforts.
You should have finished high school or equivalent, and some store management experience is preferred. You need to physically be able to perform the job (including lifting up to 40 lbs. and be able to work a flexible, full-time schedule.
Store Manager in Training
If you want to move up at Family Dollar, the Store Manager in Training position prepares you to become a Store Manager. While in training, you’ll assist the Training Manager to maintain inventory and store appearance and provide excellent customer service.
You’ll help supervise and train Team Members on Family Dollar practices and procedures. You’ll also help unload deliveries and stock shelves and displays, order merchandise and help with loss prevention efforts.
You should have finished high school or equivalent, and some store management experience is preferred. You need to physically be able to perform the job (including lifting up to 40 lbs. and be able to work a flexible, full-time schedule.
Distribution Center Positions
Family Dollar offers a variety of warehouse and shipping jobs at its 11 distribution centers. Several of these are entry-level positions requiring a high school diploma or equivalent. You’ll need to be able to lift up to 60 pounds and keep up with a fast-paced work environment. Many positions are shift-work based, and you’ll need to be available for overtime, weekends and holidays.
Distribution center jobs include Shipping Loader, Bulk Order Filler, Forklift Operator, Repack Order Filler or Stocker, Maintenance and more.
Family Dollar Manager Jobs
Family Dollar offers a career development track for employees who want to further their career and stay with Family Dollar long-term. The career development track can be seen on their store careers website.
After Assistant Store Manager, you can become a Field Specialist, providing flexible operational support to the management team with in your assigned 15-30 store district.
Highly motivated candidates can then be promoted to Store Manager, overseeing the Team Members and operations of a Family Dollar location.
District Managers are responsible for the operations, leadership and strategy of a district of 15-30 stores. The next step is Regional Vice President, leading a region of 15-20 districts. Vice Presidents maximize the profitability of the company by coordinating a team of RVPs.
How Much Does Family Dollar Pay (Hourly & Salary)?
Family Dollar pay starts at around $8/hour for entry-level Customer Service Representatives. Eligible employees can receive 401k, credit union membership, medical/vision/dental coverage, life and disability insurance, wellness benefits and employee assistance program.
Pay at Family Dollar is at or below the pay rates at similar retailers such as Dollar General and Aldi. Average Family Dollar pay rates include:
- Customer Service Representative: $8.63/hour
- Assistant Store Manager: $10.23/hour
- Warehouse: $11.22/hour
- Stocker/Receiver: $13.01/hour
- Store Manager: $34,656/year
- District Manager: $62,178/year
How Old Do You Have to Be to Work at Family Dollar?
The minimum age to work at Family Dollar is 18 years old. Entry-level positions include:
- Customer Service Representative
- Certain Distribution Center positions
Does Family Dollar Drug Test?
Yes, Family Dollar does require drug screening as a condition of employment in their stores. Distribution Center positions may not require drug screening, but accidents on the job may prompt a drug test.
Use of alcohol and drugs at work or coming to work under the influence is not allowed, and can result in termination.
[adinserter block=”2″]Possible Family Dollar Interview Questions & Tips
Here are some typical interview questions that have been reported by Family Dollar job candidates.
Why do you want to work for Family Dollar?
Family Dollar is similar to other retail jobs, so being willing to work hard and provide excellent customer service is important. Tell the hiring manager about how you like to help customers find what they need and have a good shopping experience. Understanding Family Dollar’s mission to provide brand-name merchandise at a low cost may also help you make a good impression at your interview.
How do you work with others?
Teamwork is important in any retail environment. You’ll need to help your fellow employees with stocking and sales during busy times. Having a positive attitude and friendly nature will get you far.
What is your availability on evenings and weekends?
The more flexible and available you are, the better a job candidate you will be. Retail stores like Family Dollar are open long after other businesses may close, and they need reliable employees to work those hours.
Other tips for a successful interview
Be friendly and professional and dress neatly. Arrive on time for your interview. Bring a copy of your resume or be prepared to write down your employment history.
Make sure you offer a phone number where the hiring manager can easily reach you if they have more questions or want to make you an offer. Good luck!
