JetBlue Careers & Jobs – Application, How to Apply, Requirements & Interview Tips
Last Updated: May 12th, 2022 by
With a Jetblue career, you’ll get a chance to work at an airline with a great reputation! JetBlue is known for being a great employer that’s a strong believer of equality in the workplace.
Jetblue has its main base at John F. Kennedy Airport. It’s a low-cost airline founded in 1998, and it was first known as NewAir. The airline flies to 102 destinations inside the United States and in surrounding countries.
In this guide, you’ll find everything you need to know to get a job at Jetblue. This guide covers jobs you could apply for, salaries and even questions you might get asked at an interview.
We’ll also walk you through how to submit a Jetblue application.
At Jetblue, you could work as a Flight Attendant, Operations Associate, Reservations Agent and more!
JetBlue Jobs & Careers
You can apply for jobs at JetBlue through their career website. On this website, you can also find out about the work culture and benefits at JetBlue. The airline offers many different jobs like:
Flight Attendant
As a flight attendant, you’ll be JetBlue’s representative in the sky! Your focus will be to help passengers get on and off the aircraft safely.
Once the plane is in the air, you’ll help keep them comfortable and create a positive experience for them.
You and your colleagues will also keep the plane clean and organized. This includes keeping all carry-on luggage safely stowed away. If a passenger has a need, you’ll be the one they look to for help.
You’ll enjoy this job if you like making customers (in this case, passengers) happy. You’ll also need to be comfortable with following a sometimes-unpredictable schedule. All of it will be worth it if you also love travelling a lot for work.
Reservations Agent
As a Reservations Agent, you’ll be helping customers book the best flights that suit their travel plans.
To do this, you’ll need to understand what their needs are by asking the right questions.
Part of this job is also to provide customers with suggestions for other services. These include car rental services and hotels, especially those that are JetBlue partners. That way, customers will be able to coordinate their travel plans properly.
You’ll enjoy this job if you love helping customers figure out their travel plans. It also helps if you’re resourceful and good and problem-solving.
Having an ability to persuade is also useful, as you might be upselling add-on services to customers.
Customer Service Representative
As a Customer Service Representative, you’ll be helping customers with all their needs.
This might include ticketing, reservations, and more. Basically, if a customer has an issue they need help with, you’re the first person they’ll reach out to.
This is a ‘frontline’ or ‘customer-facing’ job. That means you’ll have to be professional and calm at all times, no matter how customers behave towards you.
Your job is to help create the best possible experience for the customer.
You’ll enjoy this job if you love helping customers have the best possible experience. It’ll go a long way if you can keep your cool and stay friendly no matter who you’re talking to.
You’ll also need to be comfortable with working on your feet most of the time.
Baggage Handler
As a Baggage Handler, you’ll be focusing on an important part of the passenger’s travel plans: their bags.
Your responsibility is to move passengers’ bags between the airport and the aeroplane. It’s important that you bring the right bags to the correct plane.
If there’s a mistake, passengers won’t have their bags when they get to their destinations.
Your job is also important because you’ll keep the bags secure inside the plane. If the bags are secure, the plane can stay balanced while it flies. This keeps everyone onboard safe.
You’ll enjoy this job if you love working on your feet and doing lots of lifting. It can be a physically demanding job.
It’s also important that you’re a team player because you’ll be working with others as well.
Operations Associate
When you work in Operations, you’ll be on a team that focuses on making the airline run better.
You’ll work with many different teams to understand how they do their jobs. Then, you’ll help them find ways to work more efficiently.
To do your job properly, you’ll need to spend time building relationships with people from different departments. Then you’ll be able to track how things are currently being done. With your team, you’ll then give suggestions on how to do things better.
You’ll be great at this job if you’re good at networking and building relationships.
It also helps if you are resourceful and have an eye for detail. This will help you as you help to fine-tune the company like a well-oiled machine.
Manager Jobs
There are also many Manager Jobs at JetBlue that you can apply for. These include positions like Manager and Operations Lead.
As a Manager, you’ll be leading a certain department like Human Resources, Finance or others. In this role, you’ll make sure that your team members are following JetBlue’s standards and protocols when they do their work. You’ll also provide them with training as needed.
As an Operations Lead, you’ll be the leader of a team involved with JetBlue’s operations. This means you could be leading a team of Customer Service Representatives or Reservation Agents, for example.
If there is an issue with your team members can’t solve themselves, you’ll be the one they go to for guidance and advice.
Seasonal Jobs
The jobs at JetBlue are typically offered in full-time or part-time mode.
However, some are also available in Seasonal Part-Time mode. These jobs are usually only for short periods of time and offer fewer benefits than regular part-time jobs.
They are usually offered during busy times of the year such as the holiday seasons. One example of a seasonal part-time job is for Airport Operations Crew Member.
How Much Does JetBlue Pay (Hourly & Salary)?
At a minimum, you could make $11 an hour at JetBlue as a Reservation Agent, 14% below the national average for similar jobs.
Here are a few other examples to give you a better sense of what you could make:
- Operations Associate ($13 an hour)
- Baggage Handler ($12 an hour)
- Crew Member ($15 an hour)
- Customer Service Representative ($36,000 a year)
- Operations Lead ($49,000 a year)
- Flight Attendant ($35,000 a year)
- Manager ($111,000 a year)
With a job at JetBlue, you’ll have access to a wide range of benefits.
This includes financial benefits like a 401(k) matching plan. Some health benefits include medical, dental and vision plans.
As an airline, they also offer free travel for you and members of your family who qualify.
How Old Do You Have To Be To Work At JetBlue?
You have to be at least 18 years of age to work at JetBlue.
At the age of 18, here are a few entry-level jobs you could apply for:
- Airport Operations Crew
- Administrative Assistant (Flight Operations)
- Ground Operations Crew
Certain roles might require you to be at least 20 years of age (Flight attendants). This depends on safety regulations for doing physically demanding jobs. It may also apply to jobs that involve serving alcohol, like in the Flight Attendant role.
Does JetBlue Drug Test?
Yes, the company does perform drug tests.
JetBlue has clearly stated policies about performing pre-employment drug tests and also random drug tests after hiring you. You can see these policies listed clearly on JetBlue job postings.
So far there is no information about what kind of test they perform, or whether it’s done on-site or at a medical facility.
Possible JetBlue Interview Questions & Tips
Why Do You Want To Work At JetBlue?
This is a question that most recruiters will ask at an interview. They ask you this question because they want to know your reasons for applying for a job with them. It’s also to see if your reasons are a good match for the company’s values and priorities.
A good answer to this question is one that demonstrates one of your strengths. It should also show how a job at JetBlue gives you a chance to use that strength.
For example, you may be great at working with your hands and fixing machines. If this is the case, then you can say that you believe working at JetBlue is a great opportunity to use your strength while learning new skills.
What Can You Tell Us About JetBlue?
Recruiters ask this question to see if you actually know anything about the company. Basically, they want to see if you cared enough to do your homework on the company.
A good answer shows that you know a few things about the company. They don’t expect you to know everything, so don’t worry too much.
Make sure you know some of the basics, like when the airline was established, where the airline has its headquarters or maybe where its hubs are located.
Where Do You See Yourself In Five Years?
A recruiter may ask you this question just to see if you have a long-term plan for yourself. They’d like to see if you’re the kind of person who has ambitions or plans for the future.
A good answer to this question is ambitious yet realistic. You can say that you’d like to be in a leadership position (like a Manager) of your department in five years; that’s usually a safe answer.
Jetblue Hiring Process
Overall, past applicants have said that the hiring process is a positive experience.
They say that it’s challenging but not too difficult. On average, the process can take over a month to complete.
Usually, the hiring process starts with a phone call. After that, you may be interviewed on-site. Depending on the job you’re applying for, you may be interviewed with others as a group.
No matter what job you’re applying for, it’s always a good idea to look your best. So, dress up in a formal or business casual outfit at a minimum.
Does JetBlue Do Background Checks?
Yes, JetBlue does background checks.
They usually state on their job postings that they will do a 10-year background check.
The background check in itself may take up to two weeks. That’s why this part might make the overall hiring process take longer.